IT Lifecycle Services for Enterprise IT Infrastructure & Deskside Hardware Assets

Industry Leadership

Since the very earliest days of IT lifecycle services and independent IT hardware lifecycle infrastructure support, XSi has been recognized as an industry pioneer and thought leader, especially with network infrastructure hardware. 2020 marked its 30th Anniversary! The company founder is a board member of the Service Industry Association and ASCDI, both of which engage with the independent IT hardware lifecycle support provider community to continually improve service standards, ensure member business ethics and provides ongoing member education within a continually evolving IT marketplace. Two members of the XSi executive team were founding members of the Right to Repair Coalition, while XSi’s founder continues to serve on its board of directors.

XSi has been recognized in the Wall Street Journal as a leading independent hardware maintenance provider for network infrastructure hardware. Check out this article named,” Some CIOs Not Ready to Switch Networking Gear.”

Aligned with XSi’s commitment to high quality standards, XSi is one of the first companies in the world to earn the R2v3 certification from SERI for its standards surrounding its IT Asset Disposition service.

As the market evolves and client requirements will change (for IT hardware lifecycle services), XSi is known for being first-to-market with real-world IT hardware lifecycle solutions which it has developed in close collaboration with our clients. If Cisco Smart Licensing has created Cisco entitlement concerns, be sure to check out our service – XSi Cisco Lifecycle & Asset Assurance!

Certifications & Compliance

XSi supports several of the most discerning and security-sensitive enterprise IT departments in the world – more specifically, the federal government.

• XSi is R2v3 Certified and also ISO9001:2015, ISO14001:2015, ISO45001:2018 Certified
• XSi meets SAE AS5553 Standards (Counterfeit Electronic Parts Compliant)
• NIST SP 800-171 Compliant
• Member of GIDEP
• DoD 5220.22-M Wiping Standard
• GSA Schedule 70 SIN 811212 valid through 9/3/2022
• Cage Code: 0T5L0
• Federal Prime Contractor for IT Lifecycle services since 1992
• Trusted supplier to DoD (Audited by U.S. Navy) and all of the Top 10 Federal Systems Integrators
• Also committed to OEM entitlement compliance. Be sure to check out XSi Cisco Lifecycle & Asset Assurance!

Gartner Recognition

Since 2016, Gartner analysts have cited XSi (also known as XS International) in four publications about the independent IT hardware lifecycle support industry and the IT infrastructure cost containment options possible for enterprise IT departments. If your organization has a Gartner subscription, XSi can provide you the publication name and Gartner ID so you can review these helpful advisory publications via your organization’s access credentials.

Gartner’s research/reporting of the adoption of independent hardware support (embracing a Hybrid IT Hardware Support model) by the world’s largest companies was especially useful. “Forecast Analysis: IT Services, Worldwide, 1Q17 Update” Gartner ID: G00327730

Systems & Ingenuity

XSi has custom-built several internal systems which represent forward-thinking features and client-focused benefits.

• Automated Network Infrastructure Assessment or Data Center IT Infrastructure Assessment to identify support potential, mitigate risk and quantify potential budgets savings – simply.
• XSi ServiceNow TM is an expertly simplified incident reporting/tracking mechanism which interfaces with the XSi CMDB (Configuration Management Database), as well as the XSi TAC team to drive priority technical support and the incident or asset detail essential to trends reporting and a level of business intelligence at a level of detail that ‘s rarely provided by other independent IT hardware lifecycle support providers.