1. Who is collecting the data?
XS International, Inc.
1005 Alderman Drive
Alpharetta, GA, USA 30005
Phone: +1.800.256.6133 (US)
Phone: +1.770.824.3453 (Int’l)
2. What data is being collected?
Personal data is information about personal or factual circumstances which is or can be associated with you as a natural person and visitor to the websites. This includes, for example, your name, your address, your telephone number, your IP address and your email address.
Non-personal data is such information which is merely aggregated—in other words, summarized, collected and analyzed in larger, non-identifiable units.
Personal data is only collected and stored when you give it to us of your own accord, such as in the course of your visit, your order or other correspondence.
a) While visiting the websites –
You do not have to register to use our websites. Upon each visit to the website, information is automatically sent from your browser to our server and stored temporarily in a so-called “logfile.” The following data is captured in the process without your assistance and stored until automatic deletion:
- The IP address of the requesting computer,
- The data, time and duration of the access,
- The name and URL of the retrieved file,
- The website from which the access occurred,
- Your computer’s operating system and the browser you use.
This data is collected and processed for the purpose of facilitating use of the XSi business portal (establishing a connection), ensuring durable system security and stability, facilitating the technical administration of the network infrastructure and optimizing our website and for internal statistical purposes. The IP address is analyzed only when occasioned by attacks to the XSi network infrastructure and continuously in anonymized form for statistical purposes without the possibility of drawing inferences as to who you are.
There are different types of cookies, including essential/necessary cookies (all of which usually don’t require your consent), consent banner cookies, chatflow cookies and analytics cookies (which usually require your consent). Cookies may be managed by the owner of the website (first party cookies), or by someone else (third party cookies).
- Essential or Necessary: Cookies essential cookies which do not require consent.
- Consent Banner Cookies: Non-essential cookies controlled by the consent banner.
- Chatflow Cookies: Non-essential cookies controlled by the consent banner.
- Analytics Cookies: Non-essential cookies controlled by the consent banner.
- Third-Party Tracking Technologies: Non-essential technologies controlled by the consent banner.
This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot.
This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page.
This cookie is used to determine and save whether the chat widget is open for future visits. It is set in your visitor’s browser when they start a new chat, and resets to re-close the widget after 30 minutes of inactivity.
This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
This cookie is set when visitors log in to a HubSpot-hosted site.
This cookie is used to ensure that content membership logins cannot be forged.
This cookie is used to save the visitor’s selected language choice when viewing pages in multiple languages.
This cookie is set by HubSpot’s CDN provider, Cloudflare. It helps Cloudflare detect malicious visitors to your website and minimizes blocking legitimate users. It may be placed on your visitors’ devices to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare’s security features. Learn more about this cookie from Cloudflare.
This cookie is set by HubSpot’s CDN provider because of their rate limiting policies.
The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
This cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
This cookie is used to recognize visitors who chat with you via the chatflows tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. If you chat with a visitor who later returns to your site in the same cookied browser, the chatflows tool will load their conversation history. The cookie is controlled by the Consent to collect chat cookies setting in your chatflow. If this setting is disabled, the cookie is controlled by the Consent to process setting in your chatflow.
Our site uses technologies of third-party partners such as NextRoll to help us recognize your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about the services that are likely to be of more interest to you. Specifically, NextRoll collects information about your activity on our site(s) to enable us to:
- Measure and analyze traffic and browsing activity on our site(s);
- Show advertisements for our services to you on third-party sites;
- Measure and analyze the performance of our advertising campaigns.
Our website also uses Google Analytics. Analytics is a tool developed by Google that collects information allowing for your use of the site to be evaluated, analyzed and is meant to improve your browsing experience. You can read more about how to opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
– How can I change my cookie settings?
You can block or delete the cookies used on our website via your browser options. Your cookie preferences will be reset if use change the browser you use to access our website.
a) While registering on the XSi business portal and the XSi AdvancedTACSM Ticket Portal
When you register with us on the XSi business portal, we obtain personal data and business contact data from you in some circumstances. Your personal data is transmitted SSL-encrypted over the Internet. The following personal data can be collected:
- Your name
- Your email address
- Your mailing address
- Your country
- Your telephone and/or fax number
- Your login / user ID
- The password you created
You should always handle your access information confidentially and close the browser window when you have finished the communication with us, especially if you use the computer together with others.
b) While subscribing to our corporate communications –
If you have expressly consented, we use your email address to send you our corporate communications periodically. You will find a link at the end of each corporate communication, which you can use to unsubscribe to the corporate communication at any time. You can also cancel the corporate communication at any time in writing or by email with the responsible body indicated in section 1.
– How can I opt-out of non-cookie technologies?
Our third-party partners such, as NextRoll, may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason, you can use the following third-party tools to decline the collection and use of information for the purpose of serving you interest-based advertising:
- The NAI’s opt-out platform: http://www.networkadvertising.org/choices/
- The EDAA’s opt-out platform: http://www.youronlinechoices.com/
- The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN
3. For what purpose is the data used?
XSi collects the information it needs to fulfill your order and/or your request for information or service. Each online form will stipulate when information is required. The information will only be used to complete a transaction initiated by you and to follow up with you, the customer, to make sure that every step of the purchase/request is satisfactory.
Additionally, the XSi website uses technologies of third-party partners such as NextRoll (e.g. AdRoll) to help us recognize your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about the services that are likely to be of more interest to you.
4. Will the data be shared with any third parties?
XSi will not share your personal data with third parties without your consent unless we are legally obligated or entitled to do so in the individual case. In general, we will use your personal data only within XSi and share it only if we are entitled to do so – for example, XSi may use third parties to process your personal data on our behalf:
- To communicate about the order
- To perform a credit check
- To ship the products ordered
- To process your payments
- To occasionally serve you interest-based advertising.
Any credit card information you supply is held on our secure systems for use by XSi personnel — only for the purpose of completing a transaction initiated by you. Your personal information will not be sold or transferred to a third party.
5. How is the data protected?
XSi maintains technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. Security Measures may include measures:
(a) to encrypt personal data;
(b) to help ensure the ongoing confidentiality, integrity, availability and resilience of XSi’s systems and services;
(c) to help restore timely access to personal data following an incident; and
(d) for regular testing of effectiveness. XSi may update or modify the Security Measures from time to time.
Information about the locations of data centers where XSi stores data is available by request at https://xsnet.com/contact.
6. How long will the data be stored?
XSi stores data for the shortest time possible, taking into account the reasons why XSi needs to process the data, as well as any legal obligations to keep the data for a fixed period of time. In general, XSi will not store data for more than 7 years, and for shorter periods in some cases such as emails. XSi may update or modify its data retention policy from time to time.
7. What rights does the data subject have?
- The right to access personal data held about them;
- The right to object to processing (for example, direct marketing);
- The right to data portability;
- The right to complain about processing carried out by the data controller;
- The right to object to automated decision making;
- The right to update the personal data; and
- The right to be forgotten.
8. How can a data subject exercise its rights?
Please contact the responsible body indicated in Section 1 above via email or in other written communication.
We welcome questions or comments about this policy or any area of our web site. Please direct your questions to email@example.com. Thank you for visiting xsnet.com. We hope that your visit was pleasant, productive and will lead to an informed purchasing decision.