Case Studies

The Kroger Company

  • Largest U.S. Grocery Retailer – 3,389 locations
  • Upgrading EoL Cisco gateway at all retail sites
  • Driven by Opex reductions during transition
  • Required logistics expertise and simplification

US Navy

  • Large, security-driven DOD agency
  • Seeking improved Juniper support model
  • Driven by Opex reductions with service flexibility
  • Required parts sparing and logistics expertise for multiple locations

Top 10 Financial Institution

  • Fortune 100 company
  • Cisco switches had passed EoS, but not in refresh plans
  • Stable relationship upended by EoS support pricing
  • Hadn’t previously considered independent support

Large US Federal Agency

  • Suspected they were overpaying for maintenance
  • Lacked transparency into hardware install base
  • Few ITAM best practices in place
  • Approximately 50% of install base had passed EoS milestone dates

Leading Energy Provider

  • Fortune 200 company
  • Solid relationship with Cisco Gold Partner
  • SMARTnet assets required 100% entitlement compliance
  • Inventory tracking issue

Top 10 Healthcare Provider

  • Had established a Cisco self-sparing model
  • Costly spares/inventory management across 1,282 locations
  • Driven by Opex reductions to repurpose budget savings
  • Driven by IT Asset Management simplification

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