Get to Know XSi & Its IT Lifecycle Management Services Team

About XSi

Founded in 1990 and recognized by Gartner, XSi helps companies with their IT Asset Lifecycle Management and Support to maximize hardware value and reduce costs. IT Lifecycle Management Services begin with the installation of new technology as well as de-installation, moving, consolidating, onsite disk wiping & destruction, IT Asset Disposition (ITAD) of legacy equipment, including resale or recycling. In addition, XSi provides lower-cost, Third Party Hardware Maintenance for installed models and extends the life of legacy, enterprise-brand servers, storage, network hardware and other devices, including UPS systems and supercomputers. XSi sells to federal agencies, System Integrators, Global 2000 Enterprises, OEMs, distributors, channel clients and partners. XSi is R2v3 Certified and also ISO9001:2015, ISO14001:2015, ISO45001:2018 Certified. XSi encourages interested parties to follow its business profile at LinkedIn for weekly blog postings from its Subject Matter Expert team.

XSi believes that IT asset lifecycle management services and hardware infrastructure maintenance agreements should no longer be rooted in two-dimensional perspectives – whether by an OEM, another IT lifecycle management vendor or another 3rd party hardware support provider. Instead, it must be about an unmatched level of transparency with clients, identifying and truly understanding critical business obstacles. From there, XSi team members must always possess the drive and the agility to truly collaborate with each client to establish custom solutions that positively impact IT lifecycle management burdens, operational efficiencies, data security, hardware OpEx & CapEx, labor usage and a remarkable level of assurance.

XSi promises to be continually expanding and refining its suite of IT Asset Lifecycle Management Services to meet the changing needs of its clients. XSi welcomes RFPs and RFIs.

Enterprise IT Hardware Lifecycle

XSi Mission Statement

An independent provider of IT Lifecycle Services and support, including enterprise IT hardware maintenance, we are deeply committed to our Brand Promise: Certified. Proven. Efficient.SM To establish tangible and lasting service value, we strongly believe all IT lifecycle service engagements must be rooted in building an unmatched level of transparency with clients – identifying and understanding their IT burdens, critical business obstacles and initiatives. Once the XSi team has this three-dimensional perspective, the team can truly collaborate with every client to establish customized solutions that positively impact IT lifecycle management burdens, operational efficiencies, data security, hardware OpEx & CapEx, labor usage and a remarkable level of assurance.

XSi Core Values

IngenuityWe’re respected for the tenacity of the custom solutions created by teaming.

TrustworthinessThrough unrelenting integrity, we respect that trust must always be earned.

KnowledgeUnmatched listeners, we’re each committed to discovery, method and shared outcomes.

ConfidenceMust be rooted in humility and purpose – whether to serve the client or the team.

Hardware OpEx During Product Lifecycle

XSi Leadership Team

Todd Bone

Founder & President

Todd Bone, Founder & President

Todd founded XS International in 1990, helping to build an independent IT lifecycle management support organization led by pioneering executives with proven tenures at Cisco, Juniper Networks, HPE and SGI. He holds a board of director positions with the world’s two most prominent associations for independent IT support providers – Service Industry Association (SIA) and ASCDI (hardware resellers). He was a founding member of the Digital Right to Repair Coalition (now known as Repair.org, and continues to serve on their Board of Directors. As a hobby, he also co-founded VinoApp, specifically for Argentine wines. Very much a serial entrepreneur, Todd earned his Bachelor’s in Finance from Ohio State University and later completed a three-year Entrepreneurial Master’s Program, given by the Entrepreneurs’ Organization & MIT Enterprise Forum. He resides in the greater Atlanta area with his family.

Doug Krueger

CEO

Doug Krueger, CEO

Based in the  Washington D.C. area, Doug joined XS International in 2014 as Chief Executive Officer. Prior to XSi, Doug served in leadership roles at, Cisco, Juniper Networks, Blue Coat Systems, Fortress Technologies (acquired by General Dynamics) and Tumbleweed Communications (acquired by Axway, Inc.). Past leadership roles included both sales and operational responsibilities, thereby establishing his skillset as a client-driven chief executive for XSi. He earned his bachelor’s degree from the University of Wisconsin, then completed coursework toward a Master’s (Finance & Accounting) at Oklahoma City University. He enjoys distance running, golf, and cheering for Wisconsin sports teams with his wife, Mayra and four children.

Grant Patten

Vice President, Service Delivery & General Counsel

Grant Patten, Vice President, Service Delivery

With 15 years in networking support leadership at independent and 3rd party hardware support providers, Grant joined XS International in 2019. He is CCIE and CISSP certified. In his past, he built and managed the networking support operations for SMS Systems Maintenance Service (merged with Curvature) and was a principal consultant at Lucent Technologies. Grant earned his Bachelors from Fayetteville State University and then J.D. from Harvard Law School. He and his family reside in Davidson, North Carolina.

Daniel Amarei

Vice President, Global Professional Services

Daniel joined XSi in July, 2021, following an impressive consulting and IT asset lifecycle management services career in professional services for data center and End-User Compute hardware for global clients. In addition to having started several successful IT businesses, Dan’s expertise centers around IT projects throughout the lifecycle of hardware, which often include: Smart Hands (or Remote Hands), IMAC (Installs, Moves, Adds, Changes) services, IT Asset Disposition (ITAD), data center relocations and IT staff augmentation services. A master of project leadership and building global networks of IT expertise, Dan’s past employment experiences include Pyon Tech, Curvature and Data Center Solutions, two of these he founded and grew into successful and renowned providers of IT asset lifecycle management service providers, serving Global 2000 businesses and federal agencies. At XSi, Daniel will lead Professional Services sales, as well as service delivery for these project-based services. Daniel resides in the Greater Chicago area with his wife and children. In his spare time, he enjoys travel, golf, barbecuing, loves to cook and enjoys watching pro football.

Rob Bone

Senior Sales Executive & Partner

Rob has been with XSi for 31 years in the role of sales development and client services. He specializes in IT maintenance for networking, server, and data storage hardware assets. In addition, he developed expertise in hardware reselling (pre-owned systems and parts) and IT asset disposition, as well as Federal Contracting and supporting Government Prime Contractors. Rob worked in logistics for UPS and has used that knowledge well. He earned a B.S. degree from The Ohio State University, with an emphasis in Production & Operations Management, from the Max M. Fisher College of Business. Rob resides with his family in Port Saint Lucie, Florida. In his spare time, Rob enjoys golf and fishing

David Rogoveanu

Director, Professional Services

David joined XSi in early 2021 as Director of Professional Services, leading the relaunch of several services, including Data Center Relocations, SmartHands and IT hardware IMAC (Installs, Moves, Adds, Changes). Prior to joining XSi, David’s depth of experience and career path included Curvature, SMS Systems Maintenance Services, Ciber Global and Data Center Solutions, in Phoenix. He’s professionally managed all types of data center and End-User Compute hardware transitions for both commercial enterprise IT, as well as for several security-sensitive federal agencies

Kiera Walker

Director, Professional Services EMEA & APAC

Kiera joined XSi in July 2021, following her career in IT lifecycle services. Her working life began in the Ministry of Defence, being the first woman to be employed as a Gunner holding the position of an Advance High Velocity Missile operator with the Royal Artillery Air Defence, before going on to develop her skills as an IT services management professional in the Aviation sector, medical technology and IT. With a proven track record of providing IT service solutions, from pre-sales through delivery. Kiera’s past clients have often been multi-country and spanning numerous time zones. With a passion for working with people from all diversities, industry and professional levels, she delights in both service and learning within a client-focused, fast-pace environment. At XSi, she’ll be leading the growth of Professional Services throughout EMEA and APAC. These services will include IT Asset Disposition (ITAD), Data Center Relocations and IMAC/Smart Hands. Kiera lives in Northwest UK with her family, where she also enjoys traveling, cooking, and entertaining.

Mari Wycoff

Director, Quality Assurance & ITAD Services

Throughout Mari’s career, she has held several positions in office management, project management and the handling of numerous details. But, central to her nature has always been the ongoing assurance of quality, as well as providing unmatched customer service for both internal and external clients. Starting with XSi in 2015, Mari has taken over leadership positions in quality assurance, ongoing XSi certifications (for IT Lifecycle Management services) and the rapid development of an IT Asset Disposition business throughout 20+ countries in Latin America. Born in Colombia South America, Mari is bilingual, helping both end-user customers and LATAM channel partners with a rapidly growing ITAD presence throughout this region. Mari earned her Master’s Degree from Universidad Libre (Colombia) in Quality Control Management, Product Management & Services Quality. Mari and her husband reside in metro Atlanta, where she enjoys walking her dog, entertaining friends and planning her next trip abroad.

Lisa M. Green

Vice President, Finance & HR

Lisa joined XSi in 2014, following an impressive career in finance and operations management at Sweep World, Marcamat, Nardone Designs and Thomas’ Restaurant in Georgia where she also attended Clayton State University. At XSi, she oversees all finance, budget management, ERP management, human resource and employee benefit functions. Lisa is incredibly passionate about the culture at XSi, ensuring a great work environment as well as the effectiveness of ongoing recruiting to support the company’s IT Lifecycle management support offerings. Lisa lives just south of Atlanta and enjoys gardening, international travel and being the eldest of six sisters, enjoys spending quality time with family & hosting large family functions.

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