January 12, 2021 (Alpharetta, GA): XSi (XS International) is pleased to announce that David Graves has joined the company as Senior Support Engineer, Data Center Services. This newest addition to XSi’s Server & Storage Service Delivery team further enhances the company’s Level 2/3 technical depth in enterprise storage hardware assets.
David Graves joined XSi to help further its reputation for expertise in hybrid hardware maintenance for enterprise data storage. David brings significant depth of experience in EMC Symmetrix, VNX and Isilon systems, but has cross-training in other storage platforms over an impressive 20+ year career. Prior to his technical career, David served our country in the US Army (31Lima COMMS). As a storage technical expert, he’s held various engineering and client service tech roles at EMC, Wells Fargo, Lowe’s Companies, McKesson (SAN Admin, Level 5), LPL Financial, as well as a Level 3 storage engineer at Ardent Support Technologies (a 3rd Party Maintenance provider, like XSi), up until Ardent’s acquisition by Park Place Technologies. Following Ardent, he provided storage hardware leadership at Blue Cross Blue Shield and London Stock Exchange Group. In addition to Level 2/3 technical expertise, David is skilled in storage administration on multiple OEM platforms (HDS, IBM, EMC and Infinidat). David, with his wife of 30 years, and their nine children reside in Waxhaw, North Carolina. In his spare time, he enjoys collegiate baseball (including coaching), disc golf with his kids, movies/movie quotes, skiing, bicycling and motorcycles. His favorite baseball park is Fenway, cheering for the Boston Red Sox.
“I’ve known of David’s reputation as a leading storage hardware expert for several years,” stated Matt Santo, XSi Vice President, Data Center Services. “I’m incredibly honored he’s chosen to join XSi and believe him to be a perfect fit for our growth objectives, yet also grateful his service style so perfectly aligns to our company brand values,” added Santo.
Todd Bone, XSi Founder & President, added, “To add to Matt’s point, David’s service style immediately exudes a deep commitment to client service and satisfaction, ‘golden rule principles,’ and an approachable professionalism that’s already delighting clients. I truly enjoy listening to him so masterfully earn client trust.”
Founded in 1990 and recognized by Gartner, XSi helps companies deploy a hybrid hardware support model to save important hardware operating expense budget dollars. As an Independent Hardware Support Provider (an industry also known as Third Party Maintenance), XSi provides hardware support options for servers, data storage assets and networking hardware. In addition to servicing enterprise accounts, it also supports Systems Integrators and federal agencies (XSi is ISO9001:2015 Certified for Product Resale, meets SAE AS5553 Standards, currently supports 42 federal agencies and all of the Top 10 Federal Systems Integrators). XSi encourages interested parties to follow its business profile at LinkedIn for weekly blog postings from its Subject Matter Expert team.
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