Case Studies
The Kroger Company
- Largest U.S. Grocery Retailer – 3,389 locations
- Upgrading EoL Cisco gateway at all retail sites
- Driven by Opex reductions during transition
- Required logistics expertise and simplification
US Navy
- Large, security-driven DOD agency
- Seeking improved Juniper support model
- Driven by Opex reductions with service flexibility
- Required parts sparing and logistics expertise for multiple locations
Top 10 Financial Institution
- Fortune 100 company
- Cisco switches had passed EoS, but not in refresh plans
- Stable relationship upended by EoS support pricing
- Hadn’t previously considered independent support
Large US Federal Agency
- Suspected they were overpaying for maintenance
- Lacked transparency into hardware install base
- Few ITAM best practices in place
- Approximately 50% of install base had passed EoS milestone dates
Leading Energy Provider
- Fortune 200 company
- Solid relationship with Cisco Gold Partner
- SMARTnet assets required 100% entitlement compliance
- Inventory tracking issue
Top 10 Healthcare Provider
- Had established a Cisco self-sparing model
- Costly spares/inventory management across 1,282 locations
- Driven by Opex reductions to repurpose budget savings
- Driven by IT Asset Management simplification
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