Careers in IT Maintenance at XSi

XSi is always looking for highly motivated, detail-oriented and energetic people to help us grow our IT Hardware Lifecycle Services business. Our suite of IT hardware lifecycle services include: Third Party Hardware (‘break/fix”) Maintenance, SmartHands/IMAC, IT asset disposition and data center relocations. Third Party Maintenance (often described as “TPM”) is a unique industry niche in which we provide technical support services for data center hardware, often to enterprise-sized organizations throughout the world. This industry niche competes directly with the Original Equipment Manufacturers, to include IBM, HPE, Dell/EMC, NetApp, Hitachi Data Systems and Cisco. More specifically, XSi helps its clients adopt a Hybrid Hardware Support model – often an effective means of proactively reducing operating expense budgets, as well as extending hardware lifecycles. Our other Professional Services also address IT hardware assets, like servers, data storage and networking hardware, but also include EUC (End-User Compute) devices, such as: laptops, desktops, smartphones, printers and telephony.

XSi believes that hardware infrastructure support and maintenance should no longer be rooted in two-dimensional perspectives – whether by an OEM or another independent support provider. Instead, it must be about an unmatched level of transparency with clients, identifying and understanding critical business obstacles. From there, XSi team members must always possess the drive and the agility to truly collaborate with each client to establish custom solutions that positively impact OpEx, CapEx, efficiency, labor, and a remarkable level of assurance.

XSi promises to be continually Rethinking so that it’s able to go that “extra mile,” while maintaining that “Pioneering” reputation for which the company is known..

We Are Always Looking for Great
Listeners, Committed to Client Service!

Program Manager, Professional Services

XSi is looking for a highly motivated, detail-oriented and energetic person to help us grow our IT Lifecycle Services business. The primary function of the Program Manager, Professional Services position is to support activities that directly impact delivery of Professional Services projects and to maintain exceptional client satisfaction.

Junior Field Engineer – NE Atlanta Area

XSi is seeking entry or junior-level field engineer candidates with basic knowledge of break/fix principles for data center servers, storage and network hardware. Interested candidates are encouraged to apply for this position in Alpharetta.

Field Engineer – NE Atlanta Area

XSi is seeking experienced hardware field engineer candidates with solid knowledge of break/fix principles and methods for data center servers, storage and network hardware. Experienced candidates are encouraged to apply for this position in Alpharetta.


Senior Network Engineer – Atlanta Area

XSi is seeking a senior-level Cisco hardware technical expert with some working knowledge of other network hardware OEMs. Ideal candidates will reside near to Alpharetta with a willingness to work a in a rotating TAC support schedule.


Senior Maintenance Sales Representative, North America

XSi is seeking a senior-level hardware maintenance sales leader that is highly motivated, detail-oriented and energetic to help us grow our third-party hardware maintenance business, within the commercial sector.

Mission Statement

An independent provider of enterprise hardware infrastructure support and lifecycle solutions, we are deeply committed to Rethinking IT Maintenance. To establish tangible and lasting service value, we strongly believe that modern hardware support must be rooted in building an unmatched level of transparency with clients – identifying and understanding your critical business obstacles and initiatives. Once we have this 3D perspective, XSi can truly collaborate with each client to establish uniquely customized solutions that positively impact OpEx, CapEx, efficiency, labor, and a remarkable level of assurance.

XSi Core Values

Ingenuity

We’re respected for the tenacity of the custom solutions created by teaming.

Trustworthiness

Through unrelenting integrity, we respect that trust must always be earned.

Knowledge

Unmatched listeners, we’re each committed to discovery, method and shared outcomes.

Confidence

Must be rooted in humility and purpose – whether to serve the client or the team.

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