Are You Enabling SMARTnet Waste or Cisco Entitlement Risk? It’s Likely One or the Other.

Option 1: If you’ve already been proactive about your management of and containment of expensive SMARTnet support, you’ve likely asked yourself, “Can I get all the value of Cisco SMARTnet for the assets that require it, yet also drive cost savings, reduce waste and do so without running completely afoul of all these new Cisco policies?”

Option 2: Or, perhaps you haven’t previously examined the value of a Hybrid Support model but preferred to place all your trust in the OEM’s sales team. From your perspective, “No one ever got fired for choosing Cisco” has been a trustworthy and reliable mantra. While it may be incredibly convenient to bend to the OEM’s every whim, paying what they tell you to pay, wasteful spending becomes a reality for which you someday may become accountable.

For Both Options

Whether you’ve been enabling SMARTnet waste or strongly suspect compliance risk with your Cisco support model, we’ve recently produced an informative white paper entitled, “Where Have Cisco Pricing, Policies & SMARTnet Support Failed its Customers?” The purpose of this white paper is to educate the reader about Cisco’s recent policy changes, while also leading the reader to potential outcomes, or solutions, they may not have previously considered.

Click Here to download this important white paper.

We recognized that many CIOs, Network Admins and IT Procurement leadership still needed clear and concise (yet comprehensive) answers to their unanswered waste and/or risk questions. Certainly, if you’re at-all-unclear about Cisco’s 2017 EULA changes, this white paper will provide the enlightenment you’ve been seeking!

Care for an additional “underlying strategy” perspective from investor-author, Robbe Delaet? Click Here to read, “Cisco Systems: Why Software Conversion Will Increase Valuation Significantly.”

XSi Cisco Lifecycle & Asset Assurance – New Service Announced in 2019!

If you’re seeking a smarter Cisco IT maintenance solution (consider Cisco entitlement compliance), you can still access our announcement and special newsletter.

About The Author

Todd founded XS International in 1990, helping to build an independent IT support organization led by pioneering executives with proven tenures at Cisco Systems and Juniper Networks. He holds a board of director positions with the world’s two most prominent associations for independent IT support providers – Service Industry Association (SIA) and ASCDI (hardware resellers). He was a founding member of the Digital Right to Repair Coalition (now known as, and continues to serve on their Board of Directors. Very much a serial entrepreneur, Todd earned his Bachelor’s in Finance from Ohio State University and later completed a three-year Entrepreneurial Masters Program, given by the Entrepreneurs’ Organization & MIT Enterprise Forum. He now resides in the greater Dallas area with his family.

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