February 11, 2021 (Alpharetta, GA): XSi (XS International) is honored to announce that Richard Sims has joined the company as Network Support Engineer, Network Services. This newest addition to the XSi service delivery team brings L2 and L3 technical expertise across multiple data center (server and data storage) technologies.
As a Senior Network Engineer, Richard Sims joined XSi following a dynamic background at FIS (Fortune 500 company), NWN (Cisco VAR), SMS Systems Maintenance Services & Curvature (3rd Party Maintenance providers), Family Dollar (bought by Dollar Tree) and Retail Business Services. Throughout his networking support career, Richard has attained CCNP-level Cisco expertise, but also brings a remarkable depth of experience for Juniper and F5 Networking hardware, Azure & O365 Administration, as well as intermediate-level Google Cloud experience. Richard, his wife and daughter, live in Concord, North Carolina, just north of Charlotte. Admittedly, he is so enamored by networking technologies, his side interests are limited, but he does enjoy travel (e.g. visiting Charleston, his birth city), travelling to destinations with a beach, working on his cars. But, as an individual that loves what he does for a living, Richard is most passionate about Cisco “labbing (GNS3)” as a hobby.
“Richard’s networking expertise is only surpassed by the number of times he’s earned Client Delight awards at a past employer where we previously worked together,” stated Grant Patten, XSi Vice President, Service Delivery. “Not only is his CCNP-level expertise integral to his success, but he is continually focused on earning trust and further client satisfaction. I’m incredibly honored to have his caliber of talents join our growing team,” added Patten.
Todd Bone, XSi Founder & President, added, “In 2019, we launched an entirely unique Cisco Maintenance model named XSi’s Cisco Lifecycle & Asset Assurance. As the newest SME on our networking service delivery team, I’m excited to introduce Richard to our growing list of clients delighted by our Cisco maintenance model.”
Founded in 1990 and recognized by Gartner, XSi helps companies deploy a hybrid hardware support model to save important hardware operating expense budget dollars. As an Independent Hardware Support Provider (an industry also known as Third Party Maintenance), XSi provides hardware support options for servers, data storage assets and networking hardware. In addition to servicing enterprise accounts, it also supports Systems Integrators and federal agencies (XSi is ISO9001:2015 Certified for Product Resale, meets SAE AS5553 Standards, currently supports 42 federal agencies and all of the Top 10 Federal Systems Integrators). XSi encourages interested parties to follow its business profile at LinkedIn for weekly blog postings from its Subject Matter Expert team.